Chrysler

The official Web site for U.S. Chrysler Retirees
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 Frequently Asked Questions

Site Frequently Asked Questions (FAQ)                    More FAQ's

  • How do I report a death?
    Simply call Benefit Express at 1-888-409-3300 and at the first prompt say the words "Third Party". The representative will take your informations


  • "I just retired, when do I get my first Pension check?"
    It depends on when your paperwork went in, but generally checks are mailed on the first of the month. Contact Benefits Express at 888-409-3300, for exact details.

  • "Who do I call to change my address or phone number?"
    To make changes to any of your personal data, contact Benefits Express at 888-409-3300

  • "Help! I received an error when I tried to access one of the links on this site. What do I do?"

  • Send us an email at admin@chryslerretirees.com and let us know:
    • What page you were on?
    • What is the name of the link you selected?
    • What was the error that you received?
    • Do you have any firewall or popup blocker software on your PC?
    • Your email address, full name, and CID

    We can't commit to responding to all requests and will not respond to anyone without a valid full name, CID and email address.

  • "Is there anyway that a retiree can access HR's Management Changes data?"

  • Company Announcements of Appointment and Organization Announcements are not available on the Internet.

  • "Many of the online programs ask me for my CID. What is this and how do I find mine?

  • The CID, or Chrysler ID, is a unique "person number" that Chrysler Group uses to identify individual employees, retirees, pension recipients, etc. Think of it as a replacement for Social Security Number. If you are a Chrysler Group retiree or surviving spouse (or other pension recipient) your CID is printed on the middle section of the pension statement mailed to your home.



  • "It would be nice if there would be some way of finding other Chrysler retirees in my area so we could communicate with each other."

  • Look on the right side of the homepage> under 'Retiree Corner'.

  • "How do I access the listing of available vehicles at the marshalling center? I often get requests from relatives who would like to purchase used Chrysler vehicles."

  • Eligibility to purchase vehicles from the marshalling center follows the new vehicle purchase policies. You can call the Sales Department at (248) 754-1011 for information on available vehicles.


  • "Is there a way to get employee's telephone and CIMS numbers that are currently working at Chrysler?"

  • This information is not currently available on the Internet for information protection reasons.


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